This episode of the #RockstarsRocking podcast features the rockstar leader of the band, Tim Arnold, President of Colonial Life and Executive VP of Voluntary Benefits at Unum, out of South Carolina.
Our conversation today dives deep into the inner workings of Colonial Life and Unum, sister companies that have increasingly begun to partner together to cover all the benefits needs of employers and their employees. We begin with Tim talking about how he came into the dual roles he has with the two companies, and how he’s worked hard to get them in sync, as well as partnering with other organizations who can help build a better claims and user experience.
We also discuss where Colonial and Unum are going in the future, from making changes when brokers and field agents brought up systems and processes that weren’t working, to the growing recognition of employer funded benefits in the face of the Great Resignation and inflation. We round out the interview with a discussion of how employees still want help deciding which benefits they want and need, and how changing technology means we should enhance the ability for enrollment education, rather than take it away.
So, are you ready for more? Go ahead and grab your favorite ice-cold beverage and tap that play button, to tune in to this week’s edition of the #RockstarsRocking podcast.
Episode Highlights:
- The creative thing Colonial did to reduce processing time for Disability claims
- Creating the best customer experience
- Building out Colonial’s Dental product
- The growing recognition of the value of employer funded benefits
- Becoming Executive VP of Sales with little to no sales experience
- Perception equals reality
- People still want help deciding which benefits to enroll in
The future of the changing workforce
So, I only have one question for you…?
Are you ready to rock…?!
Connect with Tim:
Website: https://www.coloniallife.com/
Website: https://www.unum.com/
Linkedin: http://linkedin.com/in/timarnold1
Twitter: https://twitter.com/ColonialLifeTim
Email: TArnold@Coloniallife.com
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